Burnout and resilience

What you’ll do

Look at the resilience chart Synapse builds from your pre-shift and post-shift ratings. Spot a trend. Read the curated burnout resources if a trend points down. Share an anonymized version of your stats if you want.

Why nurses use this

Nurses generate more data about themselves than almost any profession. And most of it never gets shown back to us. We rate every patient on a Likert. We get paged at hour 10. We do our charting on hour 11. None of that data tells us anything because none of it is ever turned around and given back. Synapse turns it around.

The resilience picture isn’t a quiz score and it isn’t a productivity dashboard. It’s a self-portrait built from the answers you’ve been giving for weeks. When it shows you a pattern (pre-shift energy creeping down, post-shift depletion creeping up), that’s a signal you get to see before your friends or your manager would ever notice it.

How to get there

• Resilience chart: from the Welcome screen, tap the stats button to open the chart of your recent shifts.
• Patient stats: same place. Your ease and gratitude trends across the patients you’ve cared for.
• Historical stats: the deeper view; lives in the profile/stats area of the app.
• Burnout resources: they appear on their own when your scores point to strain. You can also open them directly from the wellness area.

Step-by-step

1. Open the resilience chart. From the Welcome screen, tap the stats button. The chart shows pre-shift energy, fulfillment, and post-shift energy plotted across recent shifts.

2. Look at the trends, not the single shift. One bad shift’s rating means nothing. Six weeks of pre-shift energy drifting downward means something.

3. Check patient stats. Your ease and gratitude ratings across patients you’ve cared for. Useful for noticing whether your sense of patient experience is shifting.

4. Open Historical stats for the longer view. Months and years rather than weeks. The longer you’ve been rating, the more this view gives back.

5. Read the burnout resources when they appear. Synapse offers curated resources (sleep, nutrition, work-life boundaries, peer support, professional help) when the data suggests strain. They’re not a therapist. They’re a starting point. Real resilience work happens outside the app.

6. Share an anonymized version if you want. The share action produces a graphic you can post or send. PII is stripped. It’s a snapshot of trends, not of patients.

Tips from the floor

• The signal is the trend, not the point. Two shifts of “low energy” mean nothing. Eight in a row means something.
• Pre-shift ratings matter more than you think. “How did I feel coming in” is the data point you can most easily ignore on a Tuesday morning. It’s also the one with the most signal for early burnout.
• Use the feedback field on end-of-shift sparingly and specifically. “Bed 4 family was the hardest part” reads differently in three months than “tough shift.”
• Don’t game the chart. The point of the data is that it’s honest. Tapping your post-shift energy up because you wish you felt better doesn’t make you feel better. It just blinds you to what’s actually happening.
• Synapse hides a few wellness moments around the app. Find them on your own. Finding them is half the fun.

Common questions

Is my rating data shared with my employer? No. Synapse is your data. It doesn’t sync to your hospital.

Are the burnout resources clinical? No. They’re curated peer-support and self-care content. Sleep hygiene, work-life boundaries, nutrition, signs to seek professional help. Treat them like a starting list, not advice. If you’re in crisis, contact a clinician.

What’s “historical stats” vs the resilience chart? The resilience chart is recent (weeks). Historical stats is deeper time. Months, years.

Can I export my rating history? Not currently. The share action gives you a graphic, not a CSV.

Does Synapse alert me if my data looks bad? Gently, yes. Burnout resources appear when your trends suggest strain. There are no hard alerts (“you might be burning out”) because the data isn’t diagnostic.

I rated honestly and the chart looks bad. What do I do? Talk to a trusted colleague. Read the resources. If the data points to a sustained issue, talk to a professional. Synapse can show you the trend; the action is yours.

Where this fits in your shift

Burnout and resilience is the longitudinal view of the ratings you give Synapse at starting your shift and ending your shift. The year-end keepsake version is your Wrapped. The shift-by-shift one is here.